Privacy Policy, Trade Returns & Credits Terms

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A. Privacy Policy

1. Introduction

Si Fashion Galerie FZ LLC, trading as SI Fashion (“SI Fashion,” “we,” “our,” or “us”), is committed to respecting your privacy and protecting your personal information.This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit www.si-fashion.com, submit a business enquiry, subscribe to our newsletter, request a showroom appointment, apply for a job, or otherwise communicate with us through our website.
SI Fashion operates from the United Arab Emirates and provides fashion distribution, brand representation, and related business services to retailers, brands, and commercial partners. We process personal information in accordance with applicable data protection laws, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
This Privacy Policy applies only to si-fashion.com and the website activities described below. It does not cover other third-party websites, which may have their own privacy policies.

2. Information We Collect

Depending on how you interact with our website, we may collect the following information.

2.1 Business and Contact Enquiries

When you contact us regarding our brands, collections, distribution services, or business partnerships, we may collect:
• Full name and business email address
• Telephone number and job title
• Company name, business address, and country
• Retail business details and areas of commercial interest
• Information included in your enquiry or subsequent correspondence

2.2 Newsletter Subscriptions and Marketing

When you subscribe to our newsletter or receive permitted business communications from SI Fashion, we may collect your name, email address, communication preferences, subscription status, and relevant records of consent or opt-out.
We may also maintain records of marketing communications sent to you and, where applicable, interactions with those communications.

2.3 Showroom Appointments

If you request a showroom appointment or meeting, we may collect your name, contact details, company information, preferred appointment date and time, and any additional information you provide to coordinate the visit.

2.4 Careers and Recruitment

If you apply for a position or contact us about employment opportunities, we may collect your name, contact details, CV or résumé, employment history, qualifications, professional experience, and other information you voluntarily submit as part of your application.
Recruitment information will be used to assess applications, communicate with candidates, and manage the recruitment process.

2.5 Technical Information

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device information, operating system, pages visited, access times, and website interaction data.

3. How We Use Your Information

We may use personal information for the following purposes:

• Responding to enquiries from retailers, brands, suppliers, and prospective business partners.
• Sharing requested brand information, lookbooks, line sheets, collection details, and wholesale information.
• Managing showroom appointments, meetings, and professional correspondence.
• Sending newsletters, new brand announcements, seasonal collection updates, preorder announcements, showroom invitations, and other relevant business communications where permitted by law.
• Processing job applications and communicating with candidates.
• Maintaining, administering, securing, and improving our website.
• Managing communication preferences and fulfilling unsubscribe requests.
• Meeting legal and regulatory obligations and establishing, exercising, or defending legal claims where applicable.

We process personal information on an appropriate legal basis, which may include consent, steps requested before entering into a contract, compliance with legal obligations, or legitimate interests, as permitted under applicable law.

4. Marketing Communications

SI Fashion may communicate with retailers, prospective business partners, and newsletter subscribers about our represented brands, new collections, preorder opportunities, product availability, and other relevant business developments.
Where consent is required, we will obtain it before sending marketing communications. Where applicable law permits another basis for business-to-business communications, we will comply with the relevant conditions.
You may opt out of marketing emails at any time by clicking the unsubscribe link in the email, where available, or by contacting us directly.
We will respect your communication preferences and maintain appropriate records of unsubscribe requests. Opting out of marketing emails will not prevent us from sending necessary non-marketing communications, such as responses to enquiries or appointment confirmations.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support functionality, security, user preferences, and website performance.

Depending on the technologies implemented, these may include:

• Essential technologies: Required for website operation, security, and core functionality.
• Analytics technologies: Used to understand website traffic and visitor interactions.
• Preference technologies: Used to remember selected settings.
• Marketing technologies: Used for advertising measurement or marketing purposes, if implemented.

We will provide information about the specific cookies and tracking tools in use through our cookie notice or cookie preference tool, and we will obtain consent for non-essential cookies where required by applicable law.

You may be able to manage cookies through your browser settings or a website cookie preference tool, where available. Disabling certain cookies may affect some website functions.

6. Sharing Your Information

SI Fashion does not sell personal information to third parties.

We may share personal information where necessary and lawful with:

• Website hosting, maintenance, security, and IT service providers.
• Email delivery, newsletter management, and business communication platforms.
• Website analytics providers, if used.
• Recruitment service providers, where applicable.
• Professional advisers, auditors, and legal representatives.
• Competent regulatory, governmental, or law enforcement authorities where legally required.
• Relevant business partners where sharing is necessary to fulfil a specific request or business transaction and is permitted by law.

We take reasonable steps to ensure that service providers handling personal information on our behalf are subject to appropriate confidentiality, security, and data protection obligations.

7. International Data Transfers

SI Fashion works with brands, retailers, suppliers, and service providers across multiple countries. As a result, personal information may be processed or transferred outside the United Arab Emirates.

Where international transfers are subject to applicable data protection requirements, we will implement the required legal mechanisms and safeguards to protect personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including managing business relationships, responding to enquiries, sending permitted communications, processing recruitment applications, and meeting legal obligations.

Retention periods depend on the nature of the information, the purpose of processing, and applicable legal requirements.

When personal information is no longer required, we will take reasonable steps to securely delete it or anonymise it, subject to any legal obligation to retain it.

9. Data Security

SI Fashion implements appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
Access to personal information is limited to those who need it for legitimate business purposes. However, no electronic transmission or storage system can be guaranteed to be completely secure.

10. Your Privacy Rights

Subject to applicable law and any relevant conditions or exceptions, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information.
• Request restriction of, or object to, certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a copy of certain personal information in a portable format, where applicable.
• Opt out of marketing communications.
• Submit a complaint to the competent data protection authority, including the UAE Data Office.

To exercise an applicable right, please contact us using the details in Section 14. We may request information to verify your identity before responding.

11. Third-Party Websites

Our website may contain links to third-party websites, including fashion brands, business partners, and social media platforms.
These websites operate independently and may have different privacy practices. SI Fashion is not responsible for the privacy policies, content, or security practices of external websites. We encourage you to review their privacy policies before providing personal information.

12. Children’s Privacy

Our website is intended primarily for retailers, brands, business professionals, job applicants, and other adult users.

Our website is not directed at individuals under 18, and we do not knowingly collect personal information from children through our website. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business activities, website functionality, data processing practices, or applicable legal requirements.

The latest version will be published on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

B. Trade Returns & Credits Terms

SI Fashion Galerie FZ LLC · Effective 9 October 2026 · For retailers, distributors and consignment partners

SI Fashion supplies fashion collections to retailers and commercial partners. These terms explain how we handle shortages, faulty goods and returns on trade orders. They apply together with your quotation, invoice, trade agreement or consignment agreement. If those documents say something different, they prevail.

Nothing here limits any right you have under mandatory UAE law.

Check each delivery against the delivery note and invoice when it arrives, and note visible damage or shortage on the delivery document.

Report shortages, wrong items and visible damage in writing within [7] days of delivery.

Report hidden defects (for example faulty stitching, zips or fabric that could not be seen on inspection) within [30] days of delivery, and promptly once found.

Faulty, damaged, incorrect or short-delivered goods, reported in time: we will replace, repair, credit or refund, and we pay the return freight.

Unsold or surplus stock: only if agreed with us in writing beforehand. A restocking fee of [15]% plus VAT applies, and the goods must be unworn, tagged and in saleable condition. Return freight is paid by you.

Not accepted (except for a defect or if the goods do not match the order): made-to-order, private-label, customised or embroidered goods; clearance, final-sale and sample goods; and goods that are worn, washed, altered, damaged after delivery or missing tags or packaging.

Email info@si-fashion.com or to the respective sales team with the details above. We reply within 3 working days and give you a Return Authorisation (RMA) number.

Pack the goods securely, mark the RMA number on the outside, and send them within 10 days to Si Fashion Galerie FZ LLC, Office 102 A, Floor 1, Building No. 5, Dubai Design District, Dubai, United Arab Emirates. Returns without an RMA number may be refused.

We inspect returned goods within 7 working days of receipt and confirm the outcome in writing.

Approved returns are normally settled by a credit note against your account. We refund by bank transfer where there is no further trading or where the law requires it.

A tax credit note is issued for each credit or refund, and VAT is adjusted accordingly. Credits are at the price actually invoiced to you, within [14] days of our acceptance of the goods.

Please do not deduct a claimed credit from a payment before we issue the credit note. Undisputed invoice amounts remain payable on the due date.

Goods held on consignment remain our property until sold. Unsold goods in saleable condition are returned at the end of the consignment period set in your consignment agreement. Defective goods are removed from your account at full value. Stock shortages and damage while the goods are in your care are charged at the consignment price.

Contact us first at info@si-fashion.com or +971 4 552 0388 the respective sales team. We aim to resolve issues within 14 days. These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have jurisdiction, unless your signed agreement says otherwise.

SI Fashion Galerie FZ LLC, Office 102 A, Floor 1, Building No. 5, Dubai Design District, Dubai, United Arab Emirates · Dubai Development Authority licence no. 92356 · TRN 100311940900003

C. Contact SI Fashion

For questions about this Privacy Policy, requests concerning personal information, or other privacy-related matters, please contact us:

SI Fashion
Website: https://si-fashion.com
Email: info@si-fashion.com

Registered business address:

Si Fashion Galerie FZ LLC, Office 102 A,

Floor 1, Building No. 5, Dubai Design District,

Dubai, United Arab Emirates.

Phone: +971 4 552 0388

We will review and respond to privacy-related requests in accordance with applicable legal requirements.